Common questions.

What’s your refund policy?

We require 50% down at the time of you reserve your space. If you decide to cancel the reservation there is a $100 cancellation fee, but the rest will be refunded.

Can I stay overnight at the Loft?

Yes, you can reserve the Loft for up to 12 hours at a time.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services rep is available to answer your questions 24/7/365.

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